Welcome to auctionit Support, here at auctionit we believe no question should go unanswered, so whether its help listing understanding our policies or even reporting a website bug, the auctionit team and our community are here for you.

Auction it Offer a full knowledge base for you to browse or search at your whim as a first point of contact and after that both forums and support tickets, answered by our staff team. You can also reach us on social networks at:

Snipesocial: //snipesocial.co.uk/pages/auctionit

Twitter: //twitter.com/AuctionitU

Facebook: //www.facebook.com/auctionit/

Because we believe we should be here to help, and never be afraid to open a ticket to report a Bug, if something is wrong with our site we want to know and we want to fix it, its important to us that you have a smooth experience.

Why do i need a separate Support account to my primary auctionit account?

As a marketplace auctionit is sworn to protect its users from fraud, rouge sellers and copyright theft. The result is, with enough violations you can get banned or suspended. But you may wish to dispute it, have a genuine reason for the issue that’s occurred or some evidence that you did nothing wrong (we are only human after all, we try to be flawless but we have to be prepared if we make a mistake), we want you to be able to access support freely, open tickets and ask for help on the forum so we can clear this whole mess up, we know other marketplaces abandon people and leave them in the dark after a suspension but we don’t want to be those people, we want to be better.

So Jump right in, have fun selling and don’t forget our knowledgebase is not just raw help files, the policies and articles can help you have a smoother experience and better sales on auctionit.